How to change my device?

This document provides a step-by-step guide on how to change your device using the Alphabeats app. Follow the instructions carefully to ensure a smooth transition between devices.

To change your device, please follow the steps outlined below:

1. Power off your current and your new device.

2. Open the alphabeats app.

3. Click the top-right icon on the Home screen, which is represented by a battery icon with a strikethrough.

4. Now click on the top-right icon that consists of three vertical dots.

5. Select "Change Device" from the pop-up menu.

6. Choose your device's brand from the list provided.

7. Power on the new device you would like to pair.

8. The new device should now become visible in the list of available devices.

9. Follow the on-screen steps to complete the pairing process.

By following these steps, you will successfully change your device using the Alphabeats app. If you encounter any issues, please contact customer service for assistance.